Privacy Policy

Introduction

AMI DOO, Niš, is committed to protecting the privacy and security of the personal data of its customers and website visitors. This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding the management of your personal data.

Data Controller Information

The data controller responsible for processing your personal data is:

• Company name: AMI DOO, Niš

• Address: Bulevar Svetog Cara Konstantina, 4th Entrance, No. 1 (Former Electronics Industry Complex – Ei)

• Tax Identification Number (PIB): 100620423

• Company Registration Number: 07391013

• Email: prodajaami@gmail.com

• Phone: +381 18 226 364

• Website: www.ami.rs

Third Parties Processing Data on Our Behalf

For website maintenance, hosting, online sales, and delivery purposes, AMI DOO uses the services of trusted partners, including IT service providers, courier companies, and payment service providers. These partners process personal data solely for the purposes defined in their respective agreements and in accordance with applicable laws.

How We Collect and Use Personal Data

Your personal data may be collected in the following circumstances:

• When you make a purchase or place an order.

• When you register an account.

• When you communicate with us by email or telephone.

• When you subscribe to our newsletter.

The collected data is used exclusively for the following purposes:

• Processing and delivering orders.

• Issuing invoices and fulfilling legal obligations.

• Improving the user experience and our product and service offerings.

• Ensuring the security of transactions and our website.

Cookies

We use cookies on our website to ensure its functionality and improve our services. Cookies may be used for the following purposes:

• Technical functionality: Enabling essential website features, such as the shopping cart and user login.

• Website analytics: Analyzing website traffic and visitor behavior through services such as Google Analytics.

• Advertising: Displaying relevant advertisements.

You can delete or block cookies through your web browser settings. However, doing so may affect certain website features and functionality.

Your Rights

In accordance with the Serbian Law on Personal Data Protection and, where applicable, the General Data Protection Regulation (GDPR), you have the right to:

• Request access to your personal data.

• Request the correction or deletion of your personal data.

• Request the restriction of processing or object to the processing of your data.

• Withdraw your consent at any time, where processing is based on consent.

• Request the transfer of your personal data to another data controller, where applicable.

• Lodge a complaint with the competent supervisory authority.

To exercise your rights, please contact us by email at prodajaami@gmail.com.

Data Security and Retention

We store your personal data in secure systems and use it exclusively for the purposes described in this Privacy Policy.

We do not disclose personal data to third parties except where required by law or where trusted service providers are engaged to perform specific services, such as courier companies, payment service providers, and IT providers.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in applicable legislation or improvements to our business processes.

The latest version of this Privacy Policy will always be available on our website at www.ami.rs.