Our website uses cookies to improve functionality, personalize content, and analyze website traffic.
Cookies are small text files stored on your device when you visit a website. They enable essential functions, such as the shopping cart and user login, remember your preferences, and help us better understand how visitors use our website.
We divide cookies into the following categories:
Essential Cookies – Ensure the proper functioning of the website and enable its basic features.
Preference Cookies – Remember your choices, such as language or region.
Statistical Cookies – Collect anonymous information about how visitors use the website.
Marketing Cookies – Used to display targeted advertisements and content.
By using www.ami.rs, you agree to the use of cookies. You can change your cookie settings through your web browser.
By visiting or making a purchase through the AMI DOO online store in Niš, you agree to the terms and conditions set out on this page. Please read them carefully.
AMI DOO reserves the right to modify the content of this website and these Terms of Use without prior notice. The updated version will always be available on the website.
When you contact us through our website, by email, or by telephone, you communicate with us electronically. You agree that we may provide you with notices and information through electronic channels, including email and announcements published on our website.
In accordance with our Privacy Policy, we are committed to protecting the security and confidentiality of your personal data.
We collect only the information necessary to process orders and provide customer support. Personal data is not disclosed to third parties except where required by law or when necessary to provide our services, such as through courier companies and IT support providers.
All content on ami.rs, including text, images, logos, graphics, and software, is the property of AMI DOO, Niš, or its partners and suppliers.
The use, reproduction, or distribution of any content without prior written consent is prohibited.
Customers who register on our website are responsible for ensuring that the information they provide is accurate and for keeping their usernames and passwords secure.
Minors may use the website only under the supervision of a parent or legal guardian.
AMI DOO reserves the right to suspend or disable an account or cancel an order if these Terms of Use are violated.
We make every effort to ensure that all product descriptions and prices are accurate and up to date.
In the event of an error in a product's displayed price or description, we reserve the right to correct the information and notify the customer before delivery.
All prices are expressed in Serbian dinars (RSD) and exclude VAT, unless otherwise stated.
The ami.rs online store is available 24 hours a day, 7 days a week. Temporary interruptions may occur due to technical issues or website maintenance.
In accordance with the Serbian Consumer Protection Law, consumers have the right to withdraw from a purchase within 14 days of receiving the goods, without providing a reason, where this right applies.
Goods must be returned in their original condition, together with the fiscal receipt and relevant documentation.
If an error has occurred on our part, such as the delivery of an incorrect item, the issue must be reported within 24 hours of receiving the shipment.
Refunds will be issued after the returned product has been received and inspected by our complaints department.
The customer is responsible for return shipping costs, except where the return is necessary due to an error on our part.
The right of withdrawal does not apply in the following cases, where permitted by applicable law:
Goods manufactured according to the customer's specific order or requirements.
Personalized products.
Goods damaged as a result of improper handling by the customer.
AMI DOO reserves the right to amend or supplement these Terms of Use at any time.
We recommend that you review this page periodically to stay informed of any changes.
AMI d.o.o. – Distributor of machine elements since 1991.
Bulevar Svetog Cara Konstantina 4. prilaz, broj 1 (Bivša Ei)
Monday - Friday
08:00 - 16:00
Saturday
08:00 - 14:00
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